Currently we only deliver orders within Singapore, however we are in the process of extending our delivery service to include international postage. Keep checking back on our website for future developments.
Standard delivery is usually 1-2 business days. Peak season, sale periods and exceptional circumstances beyond our control such as bad weather or courier delays may cause deliveries to take a little longer. We seek your kind understanding on this matter.
Next Day Delivery - 7 days a week, is available if you just have to have it the next day, but it does costs a little extra to cover the premium courier service. Please select Next Day Delivery in the Check-Out process.
We will happily exchange your product if you have been sent the wrong fragrance, or if upon receipt, the product is damaged or in any way faulty. We do not accept returns.
Use this text to answer questions in as much detail as possible for your customers.
To enjoy the maximum amount of burn time from your TEMPLE Luxury Fragranced Candle, follow these simple guidelines;
Ensure wicks are kept trimmed to 3-5mm before and during each use. Keeping wicks trimmed prevents a large, smoking flame from developing and prevents the glass from blackening.
When a candle is lit for the first time, it is really important to allow it to burn so that the entire top layer of wax is melted to a liquid wax pool, that reaches the edge of the candle glass. This will ensure your candle doesn't 'tunnel' on subsequent burnings. Wax has a type of 'memory' and it will not burn past the first melted wax pool 'ring' if you don't let it burn for long enough. If you have allowed the first wax pool to melt all the way to the edges of the glass on your first burn, your candle will burn evenly and to the edges on all future lightings.
Do not burn a candle for less than 2 hours, and NEVER for more than 4 hours at one time.
Both wicks must be lit every time the candle is in use.
Burn on a flat, even, heat resistant surface. Enjoy approximately 60 hours burn time*.
* The quoted burn time of each candle is approximate Climate, fragrance, and variance in burning habits will affect how many hours in total your TEMPLE candle will burn.
It's no accident that every TEMPLE Luxury Fragranced Candle is white or a white-tone. This is a deliberate design choice, as white blends perfectly with any colour scheme in any environment.
As a particularly fussy Interior Designer, it was imperative to Kendall that the understated aesthetics of a TEMPLE candle added impact to any interior, while being able to blend with any decor.
Temple candles are 100% dye free.
Use this text to answer questions in as much detail as possible for your customers.
Your candle may be smoking because the wick is too long and it needs to be trimmed to the recommended 3mm.
If the wick has become too long, small amounts of unburned carbon particles (soot) will escape from the flame as visible wisps of smoke. To avoid this, always remember to keep the wicks trimmed to approx 3mm before you light your candle, as well as during use.
Also, make sure there are no open windows or drafts when burning your candle, as this will disturb the airflow causing the flame to smoke, blackening the glass. In the case of blackened glass; extinguish the flame, allow the wax to cool to room temperature, wipe the blackened glass with a dry paper towel, relight, and your candle is as good as new.
If a candle is continually flickering or smoking, it is not burning properly. Extinguish the flame, allow the candle to cool, trim the wick to 3mm, make sure the area is draft-free, then relight and enjoy.
What's the truth about Soy Wax?
Our candles are made with a beautiful creamy white Coconut wax blend made from the cold pressed meat of the coconut, infused with pure Australian essential oil fragrances.
Our proprietary blend Coconut wax is made using a completely natural process, first by collecting the coconuts, chopping and shredding the coconut ‘meat’ and then cold-pressing the shredded coconut to extract the oil. This oil is then hydrogenated to produce a beautiful, natural creamy white wax. With an amazingly clean, long-lasting burn and superior fragrance throw, it is simply the best wax product available.
Coconut trees are considered to be a sustainable 'high yield crop' with natural crop renewal per hectare, which means that land is not being cleared to produce it season after season (deforestation), so it is both environmentally friendly and chemical free. The burn from coconut wax is beautifully clean, producing a gorgeous bright flame and sensational fragrance throw. Our production of coconut wax is free from toxins, GMO’s, the use of pesticides, and deforestation!
WHY HAVE WE DISCONTINUED USING SOY WAX?
Throughout our time in the candle industry, we have found there to be much ambiguity around exactly how soy wax is made and what it is comprised of. When have we made direct enquiries with manufacturing corporations about the exact ingredients of soy wax and how it is made, we have been met with a reluctance to share any detailed information. This lack of transparency rang alarm bells.
A chain of ill-informed manufacturers, suppliers, mainstream media all regurgitate the same marketing spiel that leads us all to believe that soy wax is a chemical free ‘natural’ product. Unfortunately, this is not the case.
Despite what marketers and some suppliers would have us believe, soy wax is not a ‘natural’ product. It is a highly chemically processed product made from genetically modified soybean oil. A cheap byproduct of the soybean industry (which significantly contributes to the over-farming and deforestation of natural habitiats), the soybean oil is chemically distilled with hexane, bleached with chlorine, deodorized with boric acid and then hydrogenated into a solid wax product. Palm oil is also added to most soy waxes under the misleading title of 'vegetable wax'.
‘100% soy’ suddenly takes on a frightening new meaning.
We have been shocked to learn that 98% of all soy crops grown in the USA are genetically modified (GMO) soybeans. During the high-intensity farming processes used to produce soybeans en-masse, the soybeans are sprayed with extremely toxic pesticides, herbicides, fertilizers and chemicals. The use of these chemicals is devastating both to our environment and to our health. These toxic chemicals linger in the atmosphere, seep into our soils and waterways, and irreparably damage the environment.
TEMPLE CANDLES does not want to continue to support an industry that is associated with the poisoning and deforestation of the planet, and that is not completely transparent about their manufacturing processes. Although the soy wax TEMPLE CANDLES has previously used is assured by our suppliers to be ‘GM-free and sustainably sourced’, our minds are now at ease knowing we have changed our product ingredients completely. With an ever-increasing body of evidence, industry leaders are rethinking their choices too.
Moving forward with what we now know, we are delighted to introduce to the market a beautiful new natural coconut wax. Organic by nature, our wax is made using a completely natural process, first by collecting the coconuts, chopping and shredding the coconut ‘meat’ and then cold-pressing the shredded coconut to extract the oil. This oil is then hydrogenated to produce a beautiful, natural creamy white wax. With an amazingly clean, long-lasting burn and superior fragrance throw, it is simply the best wax product available.
Sourced from local South East Asian suppliers (further reducing our carbon-footprint!) coconuts are considered a sustainable crop, with natural high yield and crop renewal per hectare. Our production of coconut wax is free from toxins, GMO’s, the use of pesticides, and deforestation!
Importantly, we support the ten principals of United Nations Global Compact in the areas of human and labour rights, environment and anti-corruption. Our suppliers manage their production in an environmentally sustainable manner, establishing a culture of integrity by upholding responsibilities to people and the planet.
Yes, our new coconut wax is more expensive to buy and produce, but it is our belief we are doing the best for our planet and customers, and we are sure our customers will see the long-term value also.
We use all natural, non-bleached, lead-free cotton wicks. Our wicks appear richer in colour as they have not subjected to the bleaching process. The less chemical processes, the better!
Absolutely not! As animal lovers, we can guarantee that our fragrances are not tested on animals. Our fragrances are vegan friendly and comply with the strictest global RIFM and IFRA standards.
As with any individual that is sensitive or who has individual health issues such as asthma and allergies, it is always possible that a particular fragrance might trigger a negative reaction. These individuals with known sensitivities to certain fragrances may want to avoid those fragrances also.
‘Tunneling’ is when the wick burns a hole straight down the middle of the candle, leaving a rim of solid, unused wax around the edges of the candle jar. Not only is tunnelling disappointing and unsightly, but it is also wasteful and greatly reduces the burn time of your candle.
Ideally, you want a clean, even burn which uses all of the wax for maximum enjoyment.
TEMPLE candles are designed not to tunnel, however, if you find your candle is slightly tunnelling, here are some possible causes and ways to fix it:
Tunnelling may occur if the candle has not been allowed to burn long enough on the first lighting. The first time a candle is lit, the entire top layer of wax should melt into a liquid pool that reaches to the edge of the glass. Wax has a ‘memory’ so if, on the first burning, you don't allow it to burn long enough to melt the entire top layer, on the next burn the candle will not melt any further out that the first 'ring' of melted wax. This is why we recommend burning your TEMPLE candle for a minimum of 2 hours every time it is lit, allowing the candle to burn to the edges of the glass. If you notice your candle has not completely melted across the top layer, let it burn for a little longer.
Draft and Air Flow
Any amount of draft, disruption to airflow, air-conditioning, or mounting your candle on an uneven surface can cause tunnelling in candles. If the flame is blowing in one direction or heating up the wax more in one ‘hot spot’, this will encourage the formation of an uneven wax pool. Just remember to light your candles in a zero-draft area, and place on an even surface.
Please remember; CANDLES CAN CAUSE FIRES
PLEASE FOLLOW THESE SAFETY GUIDELINES WHEN USING YOUR TEMPLE LUXURY FRAGRANCED CANDLE. FAILURE TO FOLLOW THESE INSTRUCTIONS CAN RESULT IN PERSONAL INJURY AND OR PROPERTY DAMAGE
CANDLE SAFETY GUIDE
Please follow these safety measures when burning your TEMPLE candle: Never leave a burning candle unattended. Always keep candles out of reach of children and pets. Never burn a candle near flammable objects, open windows and air drafts. Glass may become very hot. Burn only on a heat resistant surface. Keep candle wax clean of wick trimmings and other foreign objects. Do not light candle if glass is cracked, chipped or damaged in any way. Do not move a burning candle. Extinguish the flame first and allow wax to cool before moving. Do not use lid to extinguish the flame. Always trim your wicks to the recommended 3mm before each lighting. Failure to do so will result in a flame that is too large, which may burn irregularly. A large flame may also begin to smoke and cause the glass to blacken.
To ensure maximum enjoyment and burning hours from your TEMPLE candle, follow these important candle care guidelines: Ensure wicks are kept properly trimmed to 3mm before each lighting, and during use. (Keeping wicks trimmed prevents a large, smoking flame from developing and prevents glass from blackening). When the candle is first lit, allow it to burn long enough to melt the entire top layer of wax to form a liquid wax pool that reaches the edge of the glass. This will ensure your candle doesn't ‘tunnel ‘ on subsequent burnings. Do not burn candle for less than 2 hours or for more than 4 hours at one time. Both wicks must be lit every time the candle is in use. Burn candle on a flat, even, heat resistant surface. Recentre wicks after burning while wax is still molten. Approximately 60 hours burn time*.
* The quoted burn time of each candle is approximate. Climate, fragrance, and variance in burning habits will affect how many hours in total a candle will burn.
The product information contained herein is for general information purposes only. TEMPLECANDLES SG PTE LTD will not be liable under any circumstances for any loss or injury arising from the use of this product.